Reservations Policies

Welcome to Peru, Thank you very much for trusting us!

REQUIREMENTS TO RESERVE THE TOUR: we need all the information required to the following email, info@perusites.com

Tour start date.

• Names (as shown on passport)
• Surname (as it appears in the passport)
• Nationality.
• Passport number.
• Birthdate.
• Specify accommodation class (Single, Double, Double, Triple)
• Specify the category of hotel (2, 3, 4 or 5 stars)
• Telephone numbers to contact
• 30% of the cost of the tour.

1.- RESERVATIONS:

To book and confirm any program by group or individually. The information below is required and must be sent to us via our reservation form, including the following information: Full name as it appears on your passport valid for the dates of his tour; address and telephone number; current email; nationality; birthdate; sex; occupation; Flight dates and times of arrival in Peru and Cusco; any medical restriction, or diet; Special interests according to the service required

2.- PAYMENT METHODS:

Peru Sites, requires a deposit of 40% of the total cost of the program chosen at the time of booking in order to work your reservation in advance. The balance must be paid 01 day before the start of the program. All payments must be made to our bank account or via the method of payment agreed at the time of booking. (Visa, Paypal, etc.)

Reservations must be made with due notice; for example, the Inca Trail 4 days / 3 nights is in high demand during the year and recommend that you make your reservation as soon have our confirmation of the availability of spaces.

3.- CANCELLATIONS::

According to our experience a certain percentage of bookings are canceled by the client before starting your program due to unforeseen circumstances. Penalties for cancellations of services depend on the date of cancellation according to the list below: (Note: At any time after confirming the purchase of admission to the Inca Trail, in the event of a cancellation charge the total cost of this entry permit.

• 45 days or more before the date of commencement of service. bank costs only be charged and will not be returned. (Except for the Inca Trail permit).
• 44-30 days before the date of commencement of services: will be charged 40% of the deposit and this will not be returned.
• 29-16 days before the date of commencement of services: 50% of the deposit will not be returned.
• 15-07 days before the date of commencement of services: 80% of the deposit will not be returned.
• 06-0 days before the date of commencement of services: 100% of the deposit will not be returned.

A special note regarding cancellations of Inca Trail reservations:

Leading by different walks payments include Inca Trail 4 days / 3 nights; Inca Trail 2 days / 1 night; Salkantay 5 days / 4 nights. The costs of these walks are not returnable, and include entrance tickets to the Inca Trail, porters, cooks, and tickets for the train. This is because the services are booked and paid at the time the reservation is why the required deposit is not refundable done.

4.- NO SHOW :

Peru Sites is not responsible for the failure to submit customer because of delay or cancellation of your flight.
Peru Sites is not liable for damage or loss of luggage, accidents, unforeseen expenses, unavoidable delays, services provided by third parties or direct causes beyond our control. In the unfortunate event of the failure by unforeseen reasons, the company will provide a certificate to the client for processing with your insurance company.

In the event that the customer leaves the tour for any reason whatsoever extra expenses are the responsibility of the customer and the company is not liable for any refund.

• The hotel booking is subject to availability of spaces.
• Prices do not include IGV for Peruvian passengers.

Note: You can check the rates for this tour with hotels of category 3, 4 & 5 *. for inquiries Or write to reservas@machupicchuperutravel.com or machupicchuperutravel@hotmail.com

5.- DISCOUNTS:

Peruvian tourists with valid ID and passport tourists with Andean Community (Colombia, Ecuador and Bolivia) get a discount of USD 25.00 in the tour cost.
Foreigners Tourists International Student Card (ISIC card) get USD 25.00 discount on the cost of the tour.
Special discounts for groups of more “05 people” reservas@machupicchuperutravel.com or peru-sites@hotmail.com

Huaynapicchu:

To climb the mountain Huayna Picchu, there is a limit of 400 people per day, we recommend booking in advance.
Once the entrances for the mountain is exhausted, there is no option to get income The cost to climb this mountain is $ 15.00 USD, it should be increased to the total cost of the package.